As the Berkshire United Workers Compensation specialist, BHHC is committed to providing compassionate care to injured workers. We focus on quality claim handling and quick resolution. BHHC has claims offices across the country to effectively service our policyholders. We are dedicated to helping injured workers achieve the fullest possible medical recovery through effective treatment and support.
We provide our insureds and brokers with an 800-number and fax number, which offers 24/7 access for new claim reporting and claim handling for catastrophic loss claims. We also offer online claims reporting via email and our First Notice of Loss website. Our network of managed care professionals and investigators will team with our claims professionals to handle after-hour emergencies.
Having an experienced, proactive, specialized staff in specific areas is a crucial aspect of reducing the cost of Workers Compensation claims nationwide. Our philosophy and industry experience have shown that skilled resources work best to achieve optimal results.
We are a premier leader in Workers Compensation claims education. Our employees receive a variety of classes and seminars frequently to enhance their skills as claims professionals. Our curriculum is so comprehensive that it was used by the California Department of Insurance as a guide when developing the new state education requirements for the Workers Compensation insurance industry under Ins. Code 11761.
Arrests of fraudulent claimants, medical providers, and other service providers are on the rise. Our Special Investigations Unit (SIU) is leading to this positive trend. Our SIU’s sole purpose is to fight fraud and minimize our policyholder’s exposure to suspect claims.
Our SIU integrates claims handling and special investigations by partnering with Claims Professionals, who review each new claim file for “red flags.” We assign investigators and litigation specialists as needed to pursue potential instances of fraud and coordinate with claims examiners to track the claim and make sound referrals to appropriate law enforcement agencies.
BHHC believes proactive vigilance and early detection helps minimize exposure. Timely reporting of suspicious behavior improves our ability to contain costs and fight fraud. We focus on training for all employees to ensure they are making smart, effective, and timely referrals to the SIU.
It is important to remember that aggressive pursuit and investigation of fraud lessens the financial impact of claims on the premiums paid by our clients.
We encourage clients to report suspicious behavior promptly. With your help, we can put criminals behind bars.
Email [email protected].
Or make an anonymous, toll-free call to (800) 300-5245.